Call Centre Agent

15,000 - 23,000 /month

Propel Hr Management Services Private Limited

Malleshwaram, Bangalore

0 - 5 years Experience in Customer Support / TeleCaller

New

15 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: B2C Sales

Languages: Kannada

10th Pass and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Call Centre Agent to join our team at Propel Hr Management Services Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹15000 - ₹23000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Call Centre Agent job

What is the eligibility criteria to apply for this Call Centre Agent job?
Ans: The candidate should be 10th Pass and above and above with 0 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹23000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Call Centre Agent job?
Ans: This Call Centre Agent job will have 6 working days.
Are there any charges applicable while applying or joining this Call Centre Agent job?
Ans: No, there is no fee applicable for applying this Call Centre Agent job and during the employment with the company, i.e., PROPEL HR MANAGEMENT SERVICES PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Call Centre Agent role?
Ans: There is an immediate opening of 15 Call Centre Agent at PROPEL HR MANAGEMENT SERVICES PRIVATE LIMITED
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Call Centre Agent job?
Ans: This Call Centre Agent job has Day Shift.