Call Centre Agent

13,000 - 31,000 /month*

Marketins

Badarpur, Delhi

₹5,000 incentives included

0 - 6+ years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Job Highlights

Industry Type: B2B Sales

All Education levels

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Internet Connection, Aadhar Card

Job Description

We are looking for a Call Centre Agent to join our team at MARKETINS. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹ 13,000 - ₹ 31,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Call Centre Agent job

Can freshers or experienced candidates apply for this Call Centre Agent role?
Ans : Candidates who have All Education levels with 0-7 years of experience can apply for this Call Centre Agent role.
What is the salary and job type for this role?
Ans : The salary for this Call Centre Agent job ranges between ₹13,000-₹31,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Call Centre Agent job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Badarpur, Delhi.
How many vacancies are there for this Call Centre Agent job?
Ans : There are 10 vacancies for this Call Centre Agent role.
Is this job open for all genders?
Ans : Yes, this Call Centre Agent job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Call Centre Agent position is Badarpur, Delhi.
What makes this Call Centre Agent job a good opportunity?
Ans : This Call Centre Agent job is a good opportunity as it offers a salary between ₹13,000-₹31,000 per month. This is a Full Time job and has 10 openings.