Call Centre Agent

14,000 - 18,000 /month

Jarvis Industries

Work from home

Freshers in Customer Support / TeleCaller

60 Openings

Work From Home

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: Stock Market / Mutual Funds

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Call Centre Agent to join our team at Jarvis Industries. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Stock Market / Mutual Funds. The role offers ₹14000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Call Centre Agent job

Can freshers or experienced candidates apply for this Call Centre Agent role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Call Centre Agent role.
What salary is offered for this Call Centre Agent job?
Ans : The salary for this Call Centre Agent job ranges between ₹14,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Call Centre Agent job follows a Day shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 60 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Call Centre Agent job is open for both male and female candidates.
What does the role of Call Centre Agent involve?
Ans : As a Call Centre Agent, your work will involve skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Call Centre Agent job is located in Anisabad, Patna.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Non-voice/Chat Process along is ideal for this Call Centre Agent job.
Why should you apply for this Call Centre Agent job?
Ans : This Call Centre Agent job offers a salary between ₹14,000-₹18,000 per month. This is a Full Time opportunity and has 60 openings available.