Call Centre Agent

7,000 - 27,500 /month*

Hindustan Roadside Assistance Private Limited

Ring Road, Surat

₹2,500 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

25 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Automobile

Languages: Hindi, Gujarati

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Flexible Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Call Centre Agent to join our team at Hindustan Roadside Assistance Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Automobile. The role offers an attractive in-hand salary of ₹ 7,000 - ₹ 27,500 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
8 Hrs Shift Compulsary for Fulltime Job Employee
B2B & B2C Sales Knowledge Added Advantage

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Flexible & Rotation shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Call Centre Agent job

Can freshers or experienced candidates apply for this Call Centre Agent role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Call Centre Agent role.
How much can you earn in this position?
Ans : You can earn between ₹7,000-₹27,500 per month in this Call Centre Agent position.
What shift and timings does this job follow?
Ans : This Call Centre Agent job follows a Flexible shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ring Road, Surat.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Call Centre Agent job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Call Centre Agent, you will work on skills like Computer Knowledge, Query Resolution.
Where is this job located?
Ans : This Call Centre Agent job is located in Ring Road, Surat.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 0-1 years of experience is ideal for this Call Centre Agent job.
Why should you apply for this Call Centre Agent job?
Ans : This Call Centre Agent job offers a salary between ₹7,000-₹27,500 per month. This is a Full Time opportunity and has 25 openings available.