Call Centre Agent

15,000 - 18,000 /month

Designboxed

Sahibzada Ajit Singh Nagar, Mohali

1 - 2 years Experience in Customer Support / TeleCaller

20 Openings

Full Time

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a dynamic and customer-focused Call Center Executive to join our team. The ideal candidate should have excellent communication skills, with fluency in Punjabi (mandatory), along with Hindi and English, to effectively handle customer interactions and ensure a high level of service quality.

Key Responsibilities:

Conduct outbound calls to respondents for survey purposes.
Ask questions as per the given questionnaire/script and record responses accurately.
Ensure clarity, neutrality, and professionalism while conducting surveys.
Maintain daily call targets and data quality standards.
Handle respondent queries politely without influencing responses.
Update and manage data in systems/CRM tools.
Coordinate with supervisors for feedback and improvements.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Call Centre Agent job

What are the eligibility criteria for this Call Centre Agent job?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience for this Call Centre Agent job offered by Designboxed in Sahibzada Ajit Singh Nagar, Mohali.
What salary is offered for this Call Centre Agent job?
Ans : The salary for this Call Centre Agent job ranges between ₹15,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Call Centre Agent job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sahibzada Ajit Singh Nagar, Mohali.
How many vacancies are there for this Call Centre Agent job?
Ans : There are 20 vacancies for this Call Centre Agent role.
Is this job open for all genders?
Ans : Yes, this Call Centre Agent job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Call Centre Agent position is Sahibzada Ajit Singh Nagar, Mohali.
What makes this Call Centre Agent job a good opportunity?
Ans : This Call Centre Agent job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 20 openings.