Call Centre Agent

20,000 - 45,000 /month*

Computer Bazar Online

Gandhi Nagar, Bhilwara

₹15,000 incentives included

6 - 12 months Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Job Highlights

Industry Type: B2B Sales

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Call Centre Agent to join our team at Computer Bazar Online. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹20,000 - ₹45,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Call Centre Agent job

What is the eligibility criteria to apply for this Call Centre Agent job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹45000 per month + Incentives that depends on your interview. It's a Full Time job in Bhilwara.
How many working days are there for this Call Centre Agent job?
Ans: This Call Centre Agent job will have 6 working days.
Are there any charges applicable while applying or joining this Call Centre Agent job?
Ans: No, there is no fee applicable for applying this Call Centre Agent job and during the employment with the company, i.e., Computer Bazar Online.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Call Centre Agent role?
Ans: There is an immediate opening of 10 Call Centre Agent at Computer Bazar Online
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Call Centre Agent job?
Ans: This Call Centre Agent job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

Shift

Day

Salary

₹ 20000 - ₹ 45000

Contact Person

Aska Praveen

Interview Address

shaym ki sabji mandi session court, Gandhi Nagar, Bhilwara

Posted 2 days ago

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