Call Centre Agent

8,000 - 20,000 /month*

Aman Electricals

Jasola, Delhi

₹5,000 incentives included

6 - 12 months Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Stock Market / Mutual Funds

All Education levels

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Call Centre Agent to join our team at AMAN ELECTRICALS. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Stock Market / Mutual Funds. The role offers ₹ 8,000 - ₹ 20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Call Centre Agent job

What qualifications and experience are required for this Call Centre Agent position?
Ans : Candidates should have All Education levels with 1-1 years of experience and skills like Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this Call Centre Agent job ranges between ₹8,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Call Centre Agent job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Jasola, Delhi.
How many vacancies are there for this Call Centre Agent job?
Ans : There are 5 vacancies for this Call Centre Agent role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 1-1 years of experience are eligible to apply for this Call Centre Agent role. Only female candidates are eligible.
What are the key responsibilities of this Call Centre Agent job?
Ans : As a Call Centre Agent, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Call Centre Agent position is Jasola, Delhi.
Who is the right fit for this Call Centre Agent job?
Ans : A candidate having skills like Computer Knowledge with 1-1 years of experience is the right fit for this Call Centre Agent job.
What makes this Call Centre Agent job a good opportunity?
Ans : This Call Centre Agent job is a good opportunity as it offers a salary between ₹8,000-₹20,000 per month. This is a Full Time job and has 5 openings.