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Call Center Team Leader

salary 22,000 - 28,000 /month
company-logo
job companyEpione Paincare Private Limited
job location Kothapet, Hyderabad
job experience4 - 6+ years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Healthcare
sales
Languages: Telugu
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

Outbound Calling:

Place outbound calls to potential customers from a provided list or database.

Introduce the company's products or services and provide relevant information.

Customer Engagement:

Engage with customers in a friendly and persuasive manner to create interest in the product or service.

Answer questions and provide additional information to build customer confidence.

Lead Generation:

Identify and qualify potential leads through effective questioning and active listening.

Gather and document relevant customer information for follow-up.

Sales Pitch:

Deliver a compelling sales pitch to encourage customers to take the desired action, whether it's making a purchase, scheduling a demo, or subscribing to a service.

Objection Handling:

Address customer concerns and objections effectively.

Provide appropriate solutions or information to overcome objections and encourage positive decision-making.

Follow-up:

Schedule follow-up calls as necessary to nurture leads and move them through the sales funnel.

Maintain a follow-up schedule and update customer information in the CRM system.

Targets and Metrics:

Meet or exceed daily, weekly, and monthly targets for call volume, lead generation, and conversion rates.

Provide regular reports on call outcomes and lead progression.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 4 - 6+ years Experience.

More about this Call Center Team Leader job

  1. What skills and experience do you need for this Call Center Team Leader job?
    Ans : To apply for this Call Center Team Leader job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 4-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Call Center Team Leader job ranges between ₹22,000-₹28,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Call Center Team Leader job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kothapet, Hyderabad.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Call Center Team Leader job is open for both male and female candidates.
  7. What are the key responsibilities of this Call Center Team Leader job?
    Ans : As a Call Center Team Leader, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Call Center Team Leader job is located in Kothapet, Hyderabad.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 4-7 years of experience is ideal for this Call Center Team Leader job.
  10. Why should you apply for this Call Center Team Leader job?
    Ans : This Call Center Team Leader job offers a salary between ₹22,000-₹28,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 22000 - ₹ 28000

Regional Languages

Telugu

Contact Person

Sharath

Interview Address

1st Floor, Satyam Shivam Complex (Above Paradise Restaurant), near Victoria Memorial Metro Station, Metro Pillar No. A1630, Kothapet, HyderabadJuibilee Hills, Kothapet, Hyderabad
Posted 8 days ago
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