Call Center Executive

salary 16,000 - 24,000 /month*
company-logo
job companyVersuni India Home Solutions Limited
job location Velachery, Chennai
incentive₹2,000 incentives included
job experience6 - 48 months Experience in Customer Support / TeleCaller
Replies in 24hrs
10 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Languages: Telugu, Kannada
qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job Description

WALK-IN INTERVIEW

10.00 AM to 5.00 PM

Versuni India Home Solutions

No:18, Old No: 67A Janakpuri 1st Street

TN Police Housing Colony

Velachery, Chennai - 600042

Contact - Manoj +91 98844 17459 / Ragu +91 73580 81162

please mention - HR VIHS in top of resume

Preferably - HINDI or TELUGU or KANNADA or MALAYALAM

Customer Care Executive Job Description

 Promptly handling and answering to all type of customer quires

 Handle customer direct requests and unresolved issues by co coordinating

with respective customer care team.

 Co coordinating with all state service team to close customer complaints with

in derived completion time (24 hours).

 Replaying to customer mail quires with in derived time period (24 hrs).

 Obtain and evaluate all relevant information to handle product and service

inquiries.

 Record details of incoming inquiries, comments and complaints.

 Manage records of customer interactions (Through telephone & mails).

 Record details of actions taken on products,complaints & feedback

 Collecting feedback on service process from customers and brand partners

(Authorized Retail Distributors & Dealers).

 Communicate and coordinate with internal departments for customer issues.

 Co ordinate with service team and ware house to maintain spare stock

availability.

 Communicate factory team for customer complaint updation with proper

complaint details for immediate action on production.

 Co ordinate with respective region sales team to arrange free service camp

for customers in dealer point.

 Planning and execution of branch audit schedule by co coordinating

respective Branch Service Manager in charges for monitoring branch

activities.

 Planning and execution of Branch Service Manager meeting to shares market

complaints.

 Manage branch administration by co coordinating with respectiv BSM

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Call Center Executive job

  1. What is the eligibility criteria to apply for this Call Center Executive job?
    Ans: The candidate should be All Education levels and above with 6 months - 4 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹16000 - ₹24000 per month + Incentives that depends on your interview. It's a Full Time job in Chennai.
  3. How many working days are there for this Call Center Executive job?
    Ans: This Call Center Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Call Center Executive job?
    Ans: No, there is no fee applicable for applying this Call Center Executive job and during the employment with the company, i.e., Versuni India Home Solutions Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Call Center Executive role?
    Ans: There is an immediate opening of 10 Call Center Executive at Versuni India Home Solutions Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Call Center Executive job?
    Ans: This Call Center Executive job has Day Shift.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

Yes

No. Of Working Days

5 days working

Benefits

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Skills Required

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Shift

Day

Contract Job

No

Salary

₹ 16000 - ₹ 24000

Regional Languages

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English Proficiency

No

Contact Person

Constantine Amaladeepan

Interview Address

Koramangala, Bangalore
Posted 14 hours ago
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