Call Center Executive

10,000 - 20,000 /month

Shivaa Nuts Private Limited

Civil Lines, Allahabad

Freshers in Customer Support / TeleCaller

31 Openings

Full Time

Contract

Skills Required

Domestic Calling

Job Highlights

Industry Type: Health/ Term Insurance

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Medical Benefits

PAN Card, Aadhar Card

Job Description

We are looking for a Call Center Executive to join our team at Shivaa Nuts Private Limited. The role offers ₹30000 - ₹40000 and involves managing customer calls, delivering outstanding customer service related to Health/ Term Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Call Center Executive job

Can freshers or experienced candidates apply for this Call Center Executive role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Call Center Executive role.
What is the salary and job type for this role?
Ans : The salary for this Call Center Executive job ranges between ₹10,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Call Center Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Civil Lines, Allahabad.
How many openings are available for this position?
Ans : There are 31 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Call Center Executive job is open for both male and female candidates.
What are the key responsibilities of this Call Center Executive job?
Ans : As a Call Center Executive, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Call Center Executive job is located in Civil Lines, Allahabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along is ideal for this Call Center Executive job.
Why should you apply for this Call Center Executive job?
Ans : This Call Center Executive job offers a salary between ₹10,000-₹20,000 per month. This is a Full Time opportunity and has 31 openings available.