Call Center Executive

16,000 - 19,000 /month

Schoolnet India Limited

Chowk, Lucknow

2 - 5 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Software & IT Services

Languages: Hindi

Post Graduate and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Call Center Executive to join our team at Schoolnet India Limited to handle customer calls, provide exceptional customer support and resolve queries related to Software & IT Services. The role offers an attractive in-hand salary of ₹16000 - ₹19000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Post Graduate and 2 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Call Center Executive job

What skills and experience do you need for this Call Center Executive job?
Ans : To apply for this Call Center Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 2-5 years of experience.
What salary is offered for this Call Center Executive job?
Ans : The salary for this Call Center Executive job ranges between ₹16,000-₹19,000 per month.
What shift and timings does this job follow?
Ans : This Call Center Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Chowk, Lucknow.
How many vacancies are there for this Call Center Executive job?
Ans : There are 2 vacancies for this Call Center Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Post Graduate and above qualification and 2-5 years of experience are eligible to apply for this Call Center Executive role. Only female candidates are eligible.
What does the role of Call Center Executive involve?
Ans : As a Call Center Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Call Center Executive position is Chowk, Lucknow.
Who is the right fit for this Call Center Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 2-5 years of experience is the right fit for this Call Center Executive job.
What makes this Call Center Executive job a good opportunity?
Ans : This Call Center Executive job is a good opportunity as it offers a salary between ₹16,000-₹19,000 per month. This is a Full Time job and has 2 openings.