Call Center Executive

Job Title: Domestic Call Center Executive

Location: Delhi

Job Type: Full-Time

Shift: Day Shift

Job Summary:

We are looking for candidates with excilent English Communication Skill enthusiastic and customer-focused individuals to join our domestic call center team. The ideal candidate will handle inbound / outbound calls to assist customers with their queries, complaints, and service requests related to our products/services.

Key Responsibilities:

Answer incoming calls and respond to customer inquiries.

Make outbound calls to follow up on customer requests or collect feedback.

Resolve customer complaints in a professional and timely manner.

Provide accurate information about products and services.

Maintain customer records by updating account information.

Meet call quality and performance metrics as set by the supervisor.

Requirements:

Minimum education: 12th pass or Graduation

Good communication skills in English, Hindi

Basic computer knowledge and typing skills.

Benefits:

Fixed salary with performance-based incentives.

On-the-job training provided.

Opportunity for career growth within the company.

Benefits & Perks:

- Competitive salary based on experience

- Professional development and training opportunities.

- Friendly and supportive work environment.

- Working hours weekly 6 days 9:30am- 7pm

- Salary bracket 12,000 to 18,000 + 2000 incentive

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Call Center Executive job

1. What is the eligibility criteria to apply for this Call Center Executive job?
   Ans: The candidate should be Graduate and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹20000 per month + Incentives that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Call Center Executive job?
   Ans: This Call Center Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Call Center Executive job?
   Ans: No, there is no fee applicable for applying this Call Center Executive job and during the employment with the company, i.e., PREFICIA MANPOWER SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Call Center Executive role?
   Ans: There is an immediate opening of 5 Call Center Executive at PREFICIA MANPOWER SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Call Center Executive job?
   Ans: This Call Center Executive job has Day Shift.