We are looking for a Call Center Executive to join our team at Pole Star Services. The role offers ₹10,000 - ₹15,000 and involves managing customer calls, delivering outstanding customer service related to Hiring Delivery Boys. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
ఇతర details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Call Center Executive job
Can freshers or experienced candidates apply for this Call Center Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Call Center Executive role.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹15,000 per month in this Call Center Executive position.
What shift and timings does this job follow?
Ans : This Call Center Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sehatpur, Faridabad.
How many vacancies are there for this Call Center Executive job?
Ans : There are 10 vacancies for this Call Center Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Call Center Executive role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Call Center Executive, you will work on skills like Domestic Calling.
What is the job location for this position?
Ans : The job location for this Call Center Executive position is Sehatpur, Faridabad.
Who is the right fit for this Call Center Executive job?
Ans : A candidate having skills like Domestic Calling with 0-1 years of experience is the right fit for this Call Center Executive job.
What makes this Call Center Executive job a good opportunity?
Ans : This Call Center Executive job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 10 openings.