Call Center Executive

Call Center Executive Job Description:

Responsibilities:

- Handle inbound or outbound customer calls

- Provide timely and accurate responses to customer queries, resolving issues efficiently

- Troubleshoot problems, offer solutions, and escalate complex cases to senior support or relevant teams

- Maintain detailed records of interactions and update customer information in CRM systems

- Meet response time targets and quality standards for calls

- Collaborate with other teams to resolve customer issues and improve support processes

Required Skills:

- Excellent communication and interpersonal skills

- Strong customer service orientation and problem-solving abilities

- Ability to multitask and manage multiple customer interactions

- Basic knowledge of products/services and company policies

- Familiarity with call center software, CRM systems, and telephony tools

- Neutral or clear accent, with good listening skills.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Call Center Executive job

1. What is the eligibility criteria to apply for this Call Center Executive job?
   Ans: The candidate should be 10th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹21500 - ₹31500 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Call Center Executive job?
   Ans: This Call Center Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Call Center Executive job?
   Ans: No, there is no fee applicable for applying this Call Center Executive job and during the employment with the company, i.e., Paytm.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Call Center Executive role?
   Ans: There is an immediate opening of 7 Call Center Executive at Paytm
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Call Center Executive job?
   Ans: This Call Center Executive job has Day Shift.