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Customer Support Call Center Executive

salary 12,000 - 15,000 /month
company-logo
job companyNgip India Private Limited
job location Vrindavan Colony, Lucknow
job experience0 - 1 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Call Center Executive to join our team at Ngip India Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹12,000 - ₹15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Call Center Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Call Center Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Call Center Executive role.
  2. What salary is offered for this Customer Support Call Center Executive job?
    Ans : The salary for this Customer Support Call Center Executive job ranges between ₹12,000-₹15,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Call Center Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Vrindavan Colony, Lucknow.
  5. How many vacancies are there for this Customer Support Call Center Executive job?
    Ans : There are 2 vacancies for this Customer Support Call Center Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Call Center Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Call Center Executive position is Vrindavan Colony, Lucknow.
  8. What makes this Customer Support Call Center Executive job a good opportunity?
    Ans : This Customer Support Call Center Executive job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 15000

Contact Person

Abhishek

Interview Address

Vrindavan colony, Vrindavan Colony, Lucknow
Posted 21 hours ago
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