Call Center Executive

15,000 - 25,000 /month

Nation Wide Consultancy

19D Sector 19 Chandigarh, Chandigarh

0 - 3 years Experience in Customer Support / TeleCaller

10 Openings

फुल टाइम

आवश्यक स्किल्स

Domestic Calling

International Calling

जॉब हाइलाइट्स

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Insurance, PF

PAN Card, Aadhar Card

रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही है

जॉब डिस्क्रिप्शन

We are looking for a Call Center Executive to join our team at Nationwide Consultancy. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the rotational shift.

अन्य डिटेल्स

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Call Center Executive job

Can freshers or experienced candidates apply for this Call Center Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Call Center Executive role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this Call Center Executive position.
What shift and timings does this job follow?
Ans : This Call Center Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in 19D Sector 19 Chandigarh, Chandigarh.
How many vacancies are there for this Call Center Executive job?
Ans : There are 10 vacancies for this Call Center Executive role.
Is this job open for all genders?
Ans : Yes, this Call Center Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Call Center Executive, you will work on skills like Domestic Calling, International Calling.
What is the job location for this position?
Ans : The job location for this Call Center Executive position is 19D Sector 19 Chandigarh, Chandigarh.
Who is the right fit for this Call Center Executive job?
Ans : A candidate having skills like Domestic Calling, International Calling with 0-3 years of experience is the right fit for this Call Center Executive job.
What makes this Call Center Executive job a good opportunity?
Ans : This Call Center Executive job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 10 openings.