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Customer Support Call Center Executive

salary 15,500 - 25,000 /month
company-logo
job companyMadat Wheels Network And Services
job location Nehru Place, Delhi
job experienceFreshers in Customer Support / TeleCaller
25 Openings
full_part_time Full Time/Part Time
contract Contract

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: B2B Sales
sales
Languages: Hindi
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Call Center Executive to join our team at Madat Wheels Network And Services. The role offers ₹ 15,500 - ₹ 25,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Call Center Executive job

  1. What skills and experience do you need for this Customer Support Call Center Executive job?
    Ans : To apply for this Customer Support Call Center Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,500-₹25,000 per month in this Customer Support Call Center Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Call Center Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Nehru Place, Delhi.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Call Center Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Call Center Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This Customer Support Call Center Executive job is located in Nehru Place, Delhi.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along is ideal for this Customer Support Call Center Executive job.
  10. Why should you apply for this Customer Support Call Center Executive job?
    Ans : This Customer Support Call Center Executive job offers a salary between ₹15,500-₹25,000 per month. This is a Both opportunity and has 25 openings available.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Computer Knowledge, Non-voice/Chat Process, Query Resolution

Shift

Day

Contract Job

Yes

Salary

₹ 15500 - ₹ 25000

Regional Languages

Hindi

Contact Person

Sujal
Posted a day ago
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