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Customer Support Call Center Executive

salary 15,000 - 18,000 /month
company-logo
job companyKhan Enterprises
job location Work from home
job experienceFreshers in Customer Support / TeleCaller
1 Opening
work_from_home Work From Home
full_part_time Full Time/Part Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Telecom / ISP
qualification
10th Pass and above
gender
All genders
jobShift
6 days working | Flexible Shift

Job Description

We are looking for a Call Center Executive to join our team at Khan Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Telecom / ISP. The role offers ₹15,000 - ₹18,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Call Center Executive job

  1. What skills and experience do you need for this Customer Support Call Center Executive job?
    Ans : To apply for this Customer Support Call Center Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Call Center Executive job ranges between ₹15,000-₹18,000 per month. This is a Both job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Call Center Executive job follows a Flexible shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Call Center Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Call Center Executive job?
    Ans : As a Customer Support Call Center Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Call Center Executive job is located in Sudama Nagar, Indore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along is ideal for this Customer Support Call Center Executive job.
  10. Why should you apply for this Customer Support Call Center Executive job?
    Ans : This Customer Support Call Center Executive job offers a salary between ₹15,000-₹18,000 per month. This is a Both opportunity and has 1 openings available.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Flexible

Contract Job

No

Salary

₹ 15000 - ₹ 18000

Contact Person

Ilma
Posted 9 hours ago
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