Customer Support Call Center Executive

15,000 - 18,000 /month

Khan Enterprises

Work from home

0 - 2 years Experience in Customer Support / TeleCaller

1 Opening

Work From Home

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Telecom / ISP

All Education levels

All genders

6 days working | Flexible Shift

Job Description

We are looking for a Call Center Executive to join our team at Khan Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Telecom / ISP. The role offers ₹ 15,000 - ₹ 18,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Call Center Executive job

What skills and experience do you need for this Customer Support Call Center Executive job?
Ans : To apply for this Customer Support Call Center Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹18,000 per month in this Customer Support Call Center Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Call Center Executive job follows a Flexible shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Customer Support Call Center Executive job?
Ans : There is 1 vacancy for this Customer Support Call Center Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Call Center Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Call Center Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Support Call Center Executive position is Adarsh Colony, Guna.
Who is the right fit for this Customer Support Call Center Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-2 years of experience is the right fit for this Customer Support Call Center Executive job.
What makes this Customer Support Call Center Executive job a good opportunity?
Ans : This Customer Support Call Center Executive job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 1 openings.