Call Center Executive

13,000 - 22,000 /month

Jk Services

Sector 10 Noida, Noida

Freshers in Customer Support / TeleCaller

Replies in 24hrs

5 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Call Center Executive to join our team at Jk Services. The role offers ₹ 13,000 - ₹ 22,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Call Center Executive job

Can freshers or experienced candidates apply for this Call Center Executive role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Call Center Executive role.
What salary is offered for this Call Center Executive job?
Ans : The salary for this Call Center Executive job ranges between ₹13,000-₹22,000 per month.
What shift and timings does this job follow?
Ans : This Call Center Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 10 Noida, Noida.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Call Center Executive role. No prior experience is required.
Where is this job located?
Ans : This Call Center Executive job is located in Sector 10 Noida, Noida.
Why should you apply for this Call Center Executive job?
Ans : This Call Center Executive job offers a salary between ₹13,000-₹22,000 per month. This is a Full Time opportunity and has 5 openings available.