A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
9,000 - 20,000 /month*
Grand Enterprises
Patel Nagar, Hyderabad
6 - 60 months Experience in Customer Support / TeleCaller
Full Time
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
