Call Center Executive

12,000 - 20,500 /month

Dr. Reddys Foundation

Lal Darwaja, Ahmedabad

Freshers in Customer Support / TeleCaller

Replies in 24hrs

20 Openings

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a Call Center Executive to join our team at Dr. Reddys Foundation. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹12000 - ₹22000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Call Center Executive job

Can freshers or experienced candidates apply for this Call Center Executive role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Call Center Executive role.
What is the salary and job type for this role?
Ans : The salary for this Call Center Executive job ranges between ₹12,000-₹20,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Call Center Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Lal Darwaja, Ahmedabad.
How many vacancies are there for this Call Center Executive job?
Ans : There are 20 vacancies for this Call Center Executive role.
Is this job open for all genders?
Ans : Yes, this Call Center Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Call Center Executive position is Lal Darwaja, Ahmedabad.
What makes this Call Center Executive job a good opportunity?
Ans : This Call Center Executive job is a good opportunity as it offers a salary between ₹12,000-₹20,500 per month. This is a Full Time job and has 20 openings.