Call Center Executive

11,000 - 29,000 /month*

Dr Itm Private Limited

Phase-11 Mohali, Mohali

₹15,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

99 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Punjabi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Call Center Executive to join our team at Dr Itm Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. only Punjabi Candidate preferer The role offers an attractive in-hand salary of ₹11,000 - ₹29,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Call Center Executive job

Can freshers or experienced candidates apply for this Call Center Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Call Center Executive role.
What salary is offered for this Call Center Executive job?
Ans : The salary for this Call Center Executive job ranges between ₹11,000-₹29,000 per month.
What shift and timings does this job follow?
Ans : This Call Center Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Phase-11 Mohali, Mohali.
How many vacancies are there for this Call Center Executive job?
Ans : There are 99 vacancies for this Call Center Executive role.
Is this job open for all genders?
Ans : Yes, this Call Center Executive job is open for both male and female candidates.
What does the role of Call Center Executive involve?
Ans : As a Call Center Executive, your work will involve skills like Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Call Center Executive position is Phase-11 Mohali, Mohali.
Who is the right fit for this Call Center Executive job?
Ans : A candidate having skills like Domestic Calling, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Call Center Executive job.
What makes this Call Center Executive job a good opportunity?
Ans : This Call Center Executive job is a good opportunity as it offers a salary between ₹11,000-₹29,000 per month. This is a Full Time job and has 99 openings.