Call Center Executive

12,000 - 20,000 /month

Dhama Sports

New Palam Vihar, Gurgaon

0 - 5 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Software & IT Services

All Education levels

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Call Center Executive to join our team at Dhama Sports to handle customer calls, provide exceptional customer support and resolve queries related to Software & IT Services. The role offers an attractive in-hand salary of ₹ 12,000 - ₹ 20,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Call Center Executive job

What skills and experience do you need for this Call Center Executive job?
Ans : To apply for this Call Center Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-5 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹20,000 per month in this Call Center Executive position.
What shift and timings does this job follow?
Ans : This Call Center Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in New Palam Vihar, Gurgaon.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 0-5 years of experience can apply for this Call Center Executive job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Call Center Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This Call Center Executive job is located in New Palam Vihar, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-5 years of experience is ideal for this Call Center Executive job.
Why should you apply for this Call Center Executive job?
Ans : This Call Center Executive job offers a salary between ₹12,000-₹20,000 per month. This is a Full Time opportunity and has 5 openings available.