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Customer Support Call Center Executive

salary 20,000 - 30,000 /month
company-logo
job companyCloudnine Hospitals
job location Bellandur, Bangalore
job experience2 - 6+ years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Health/ Term Insurance
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Meal, Insurance, PF, Medical Benefits

Job Description

• Handle inbound customer calls.• Make outbound follow-up calls.• Provide information on Cloudnine services and healthcare offerings.• Explain maternity/birthing packages.• Book appointments across specialties.• Respond to customer queries and resolve complaints within SLA.• Accurately update CRM after every interaction.• Candidate age should be below 35 years.

• Experience in healthcare counselling or appointment conversion.• Ability to achieve quality and productivity KPIs.• Experience in handling digital/paid leads and customer follow-ups.• Willingness to support multiple LOBs as per business requirements.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Customer Support Call Center Executive job

  1. What skills and experience do you need for this Customer Support Call Center Executive job?
    Ans : To apply for this Customer Support Call Center Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 2-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Call Center Executive job ranges between ₹20,000-₹30,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Call Center Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Bellandur, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Call Center Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Call Center Executive job?
    Ans : As a Customer Support Call Center Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Call Center Executive job is located in Bellandur, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 2-7 years of experience is ideal for this Customer Support Call Center Executive job.
  10. Why should you apply for this Customer Support Call Center Executive job?
    Ans : This Customer Support Call Center Executive job offers a salary between ₹20,000-₹30,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits, Meal

Skills Required

Domestic Calling, Non-voice/Chat Process, Query Resolution, Computer Knowledge

Shift

Rotational

Contract Job

No

Salary

₹ 20000 - ₹ 30000

Contact Person

Shreya Dey
Posted 7 hours ago
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