Call Center Executive

Job Title: Call Center Executive

Location: Bhubaneswar

Department: Customer Service

Job Summary:

The Call Center Executive will be responsible for handling customer inquiries, resolving customer complaints, and providing information about products and services. The role involves managing a large volume of inbound and outbound calls in a timely manner, following communication scripts, and ensuring excellent service standards.

Key Responsibilities:

1. Handle Inbound and Outbound Calls:

   Manage large amounts of inbound and outbound calls in a timely manner.

   Follow communication scripts when handling different topics.

2. Customer Service:

   Identify customers’ needs, clarify information, research every issue, and provide solutions.

   Resolve customer complaints, providing appropriate solutions and alternatives within the time limits.

3. Product Knowledge:

   Maintain a thorough knowledge of the company's products and services.

   Keep up to date with product and service information and updates.

Qualifications:

High school diploma or equivalent; a degree in a related field is a plus.

Skills:

Strong organizational skills and attention to detail.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Call Center Executive job

1. What is the eligibility criteria to apply for this Call Center Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹8000 - ₹10000 per month that depends on your interview. It's a Full Time job in Bhubaneswar.
3. How many working days are there for this Call Center Executive job?
   Ans: This Call Center Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Call Center Executive job?
   Ans: No, there is no fee applicable for applying this Call Center Executive job and during the employment with the company, i.e., Clinohealth Innovation Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Call Center Executive role?
   Ans: There is an immediate opening of 4 Call Center Executive at Clinohealth Innovation Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Call Center Executive job?
   Ans: This Call Center Executive job has Rotational Shift.