Call Center Executive

8,000 - 15,000 /month

Clino Health Innovation

Baragarh, Bhubaneswar

6 - 12 months Experience in Customer Support / TeleCaller

4 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: B2C Sales

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

Job Title: Call Center Executive

Location: Bhubaneswar

Department: Customer Service

Job Summary:

The Call Center Executive will be responsible for handling customer inquiries, resolving customer complaints, and providing information about products and services. The role involves managing a large volume of inbound and outbound calls in a timely manner, following communication scripts, and ensuring excellent service standards.

Key Responsibilities:

1. Handle Inbound and Outbound Calls:

Manage large amounts of inbound and outbound calls in a timely manner.

Follow communication scripts when handling different topics.

2. Customer Service:

Identify customers’ needs, clarify information, research every issue, and provide solutions.

Resolve customer complaints, providing appropriate solutions and alternatives within the time limits.

3. Product Knowledge:

Maintain a thorough knowledge of the company's products and services.

Keep up to date with product and service information and updates.

Qualifications:

High school diploma or equivalent; a degree in a related field is a plus.

Skills:

Strong organizational skills and attention to detail.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Call Center Executive job

What skills and experience do you need for this Call Center Executive job?
Ans : To apply for this Call Center Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹8,000-₹15,000 per month in this Call Center Executive position.
What shift and timings does this job follow?
Ans : This Call Center Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Baragarh, Bhubaneswar.
How many vacancies are there for this Call Center Executive job?
Ans : There are 4 vacancies for this Call Center Executive role.
Is this job open for all genders?
Ans : Yes, this Call Center Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Call Center Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Call Center Executive position is Baragarh, Bhubaneswar.
Who is the right fit for this Call Center Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-1 years of experience is the right fit for this Call Center Executive job.
What makes this Call Center Executive job a good opportunity?
Ans : This Call Center Executive job is a good opportunity as it offers a salary between ₹8,000-₹15,000 per month. This is a Full Time job and has 4 openings.