Call Center Executive

ob Title: Call Center Executive (Order Support & Payment Process)
Location: Viman Nagarr
Job Type: Full-Time
Joining: Immediate

Job Summary:

We are looking for a proactive and well-spoken Call Center Executive to join our team on an urgent basis. The candidate will be responsible for handling inbound customer calls related to order placement, payment processing, and at times, making outbound follow-up calls. The role also involves preparing daily call reports and ensuring excellent service standards.

Key Responsibilities:

• Handle inbound customer calls for order taking and payment-related queries.

• Make outbound calls for follow-ups when required.

• Maintain clear and professional communication with customers at all times.

• Log all interactions accurately and maintain proper records.

• Prepare and submit daily call reports to the reporting manager.

• Ensure a high level of customer satisfaction and resolve queries efficiently.

Requirements:

• Minimum 1 year of experience in a call center or customer support role preferred.

• Excellent communication skills with fluency in English (spoken and written).

• Ability to handle pressure and multitask effectively.

• Basic computer knowledge and familiarity with CRM tools preferred.

• Strong listening, problem-solving, and interpersonal skills.

• Immediate joiners will be given preference.

Salary: As per industry standards

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Call Center Executive job

1. What is the eligibility criteria to apply for this Call Center Executive job?
   Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹19000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Call Center Executive job?
   Ans: This Call Center Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Call Center Executive job?
   Ans: No, there is no fee applicable for applying this Call Center Executive job and during the employment with the company, i.e., Begonia Hospitality Llp.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Call Center Executive role?
   Ans: There is an immediate opening of 1 Call Center Executive at Begonia Hospitality Llp
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Call Center Executive job?
   Ans: This Call Center Executive job has Rotational Shift.