Call Center Executive

Job Title: Call Officer

Organization Type: NGO (Non-Governmental Organization)

Job Description:

1. Handle Calls:

Answer incoming calls from people who need help or information.

Make outgoing calls to follow up with beneficiaries or give updates.

2. Provide Information:

Explain NGO services, government schemes, or support programs clearly.

Guide people about how to apply or what documents are needed.

3. Data Entry:

Record call details in Excel or the organization’s software.

Keep records clean and updated.

4. Problem Solving:

Listen to people's problems carefully.

Try to solve their issue or forward the case to the right person.

5. Daily Reporting:

Share daily call reports with the supervisor.

Highlight any urgent or repeated issues.

6. Team Support:

Work closely with other team members.

Help during outreach events or awareness programs if needed.

Skills Required:

Good communication (Hindi/English)

Basic computer knowledge (MS Excel, typing)

Polite and patient nature

Willingness to help others

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Call Center Executive job

1. What is the eligibility criteria to apply for this Call Center Executive job?
   Ans: The candidate should be Diploma and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Panchkula.
3. How many working days are there for this Call Center Executive job?
   Ans: This Call Center Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Call Center Executive job?
   Ans: No, there is no fee applicable for applying this Call Center Executive job and during the employment with the company, i.e., ARTEVA CONSULTING PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Call Center Executive role?
   Ans: There is an immediate opening of 1 Call Center Executive at ARTEVA CONSULTING PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Call Center Executive job?
   Ans: This Call Center Executive job has Day Shift.