Call Center Executive

18,000 - 22,500 /month

Appasamy Associates Private Limited

Arumbakkam, Chennai

0 - 2 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: B2C Sales

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Call Center Executive to join our team at null. The role involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Call Center Executive job

Can freshers or experienced candidates apply for this Call Center Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Call Center Executive role.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹22,500 per month in this Call Center Executive position.
What shift and timings does this job follow?
Ans : This Call Center Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Arumbakkam, Chennai.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Call Center Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Call Center Executive job is located in Arumbakkam, Chennai.
Why should you apply for this Call Center Executive job?
Ans : This Call Center Executive job offers a salary between ₹18,000-₹22,500 per month. This is a Full Time opportunity and has 5 openings available.