Customer Support Call Center Executive

19,500 - 35,500 /month

Apna Finserv

Jubilee Hills, Hyderabad

Freshers in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: BPO

All Education levels

All genders

5 days working | Day Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Aadhar Card

Job Description

We are looking for a Call Center Executive to join our team at Apna Finserv. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹19,500 - ₹35,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Call Center Executive job

Can freshers or experienced candidates apply for this Customer Support Call Center Executive role?
Ans : Candidates who have All Education levels can apply for this Customer Support Call Center Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Call Center Executive job ranges between ₹19,500-₹35,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Call Center Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Jubilee Hills, Hyderabad.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Call Center Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Call Center Executive job is located in Jubilee Hills, Hyderabad.
Why should you apply for this Customer Support Call Center Executive job?
Ans : This Customer Support Call Center Executive job offers a salary between ₹19,500-₹35,500 per month. This is a Full Time opportunity and has 1 openings available.