Business Operations Manager

20,000 - 21,000 /month

Sri Vishweshwara Gems & Jewellers

Narayanguda, Hyderabad

3 - 6+ years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Languages: Hindi, Telugu

All Education levels

All genders

6 days working | Day Shift

Bike, Internet Connection, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Business Operations Manager to join our team at Sri Vishweshwara Gems & Jewellers. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to gems and jewellers. The role offers ₹20000 - ₹21000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient mannerAddress customer queries, concerns, and complaints with a problem-solving approachMaintain accurate records of customer interactions and follow-upsProvide timely and relevant information to customers to resolve their issuesWork collaboratively with other teams to escalate and resolve complex issuesMeet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6+ years Experience.

More about this Business Operations Manager job

What is the eligibility criteria to apply for this Business Operations Manager job?
Ans: The candidate should be All Education levels and above with 3 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹21000 per month that depends on your interview. It's a Full Time job in Hyderabad.
How many working days are there for this Business Operations Manager job?
Ans: This Business Operations Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Business Operations Manager job?
Ans: No, there is no fee applicable for applying this Business Operations Manager job and during the employment with the company, i.e., Sri Vishweshwara Gems & Jewellers.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Business Operations Manager role?
Ans: There is an immediate opening of 2 Business Operations Manager at Sri Vishweshwara Gems & Jewellers
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Business Operations Manager job?
Ans: This Business Operations Manager job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

6 days working

Skills Required

Domestic Calling, Domestic Calling, Domestic Calling, Domestic Calling, Domestic Calling, Domestic Calling, International Calling, International Calling, International Calling, International Calling, International Calling, International Calling, Query Resolution, Query Resolution, Query Resolution, Query Resolution, Query Resolution, Query Resolution, Non-voice/Chat Process, Non-voice/Chat Process, Non-voice/Chat Process, Non-voice/Chat Process, Non-voice/Chat Process, Non-voice/Chat Process

Shift

DAY

Contract Job

Salary

₹ 20000 - ₹ 21000

Regional Languages

Hindi, Telugu

English Proficiency

Yes

Contact Person

Chandraprakash Varma

Interview Address

Telephonic Interview

Posted 10+ days ago

Apply to similar jobs