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Customer Support Business Manager

salary 15,000 - 50,000 /month
company-logo
job companyGroup- 1 Security Services
job location A Block Sector 6 Noida, Noida
job experience1 - 5 years Experience in Customer Support / TeleCaller
25 Openings
part_time Part Time
contract Contract

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: Software & IT Services
qualification
Post Graduate and above
gender
Males Only
jobShift
6 days working | Rotational Shift
star
Job Benefits: Medical Benefits
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Job Description

We are looking for a Business Manager to join our team at Group- 1 Security Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹ 15,000 - ₹ 50,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Post Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Part Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Support Business Manager job

  1. What qualifications and experience are required for this Customer Support Business Manager position?
    Ans : Candidates should have a Post Graduate and above qualification with 1-5 years of experience and skills like Domestic Calling.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Business Manager job ranges between ₹15,000-₹50,000 per month. This is a Part Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Business Manager job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in A Block Sector 6 Noida, Noida.
  5. How many vacancies are there for this Customer Support Business Manager job?
    Ans : There are 25 vacancies for this Customer Support Business Manager role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Post Graduate and above qualification and 1-5 years of experience are eligible to apply for this Customer Support Business Manager role. Only male candidates are eligible.
  7. What are the key responsibilities of this Customer Support Business Manager job?
    Ans : As a Customer Support Business Manager, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Business Manager position is A Block Sector 6 Noida, Noida.
  9. Who is the right fit for this Customer Support Business Manager job?
    Ans : A candidate having skills like Domestic Calling with 1-5 years of experience is the right fit for this Customer Support Business Manager job.
  10. What makes this Customer Support Business Manager job a good opportunity?
    Ans : This Customer Support Business Manager job is a good opportunity as it offers a salary between ₹15,000-₹50,000 per month. This is a Part Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Medical Benefits

Skills Required

Domestic Calling

Shift

Rotational

Contract Job

Yes

Salary

₹ 15000 - ₹ 50000

Contact Person

Merry Simi
Posted 6 days ago

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