We are looking for a Business Development Officer to join our team at Phoenix India. The role offers ₹10000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Business Development Officer job
Can freshers or experienced candidates apply for this Business Development Officer role?
Ans : Candidates who have All Education levels can apply for this Business Development Officer role.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹25,000 per month in this Business Development Officer position.
What shift and timings does this job follow?
Ans : This Business Development Officer job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kanyakubj Nagar, Indore.
How many vacancies are there for this Business Development Officer job?
Ans : There are 20 vacancies for this Business Development Officer role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels are eligible to apply for this Business Development Officer job. No prior experience is required.
What work will you do in this role?
Ans : As a Business Development Officer, you will work on skills like Query Resolution.
What is the job location for this position?
Ans : The job location for this Business Development Officer position is Kanyakubj Nagar, Indore.
Who is the right fit for this Business Development Officer job?
Ans : A candidate having skills like Query Resolution is the right fit for this Business Development Officer job.
What makes this Business Development Officer job a good opportunity?
Ans : This Business Development Officer job is a good opportunity as it offers a salary between ₹10,000-₹25,000 per month. This is a Full Time job and has 20 openings.