We are looking for a Business Development Manager to join our team at Yunify Hr And It Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹25,000 - ₹40,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 1 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.
More about this Business Development Manager job
What skills and experience do you need for this Business Development Manager job?
Ans : To apply for this Business Development Manager job, candidates should have skills like Computer Knowledge, International Calling, Non-voice/Chat Process along with 1-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Business Development Manager job ranges between ₹25,000-₹40,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Business Development Manager job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vijay Nagar, Indore.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Business Development Manager job is open for both male and female candidates.
What are the key responsibilities of this Business Development Manager job?
Ans : As a Business Development Manager, key responsibilities include skills like Computer Knowledge, International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Business Development Manager job is located in Vijay Nagar, Indore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling, Non-voice/Chat Process along with 1-5 years of experience is ideal for this Business Development Manager job.
Why should you apply for this Business Development Manager job?
Ans : This Business Development Manager job offers a salary between ₹25,000-₹40,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
Read More
Other Details
Incentives
Yes
No. Of Working Days
5
Benefits
Insurance, PF, Medical Benefits, Meal, Cab
Skills Required
Computer Knowledge, International Calling, Non-voice/Chat Process