Business Development Manager

30,000 - 40,000 /month

Wordcross Business Private Limited

Vibhuti Khand, Lucknow

6 - 60 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: B2B Sales

Languages: Hindi

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Business Development Manager to join our team at Wordcross Business Private Limited. The role offers ₹30000 - ₹40000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Business Development Manager job

What are the eligibility criteria for this Business Development Manager job?
Ans : Candidates should have a Graduate and above qualification with 1-5 years of experience and skills like Computer Knowledge, Query Resolution for this Business Development Manager job offered by Wordcross Business Private Limited in Vibhuti Khand, Lucknow.
What salary is offered for this Business Development Manager job?
Ans : The salary for this Business Development Manager job ranges between ₹30,000-₹40,000 per month.
What shift and timings does this job follow?
Ans : This Business Development Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vibhuti Khand, Lucknow.
How many vacancies are there for this Business Development Manager job?
Ans : There are 2 vacancies for this Business Development Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-5 years of experience are eligible to apply for this Business Development Manager role. Only female candidates are eligible.
What does the role of Business Development Manager involve?
Ans : As a Business Development Manager, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Business Development Manager position is Vibhuti Khand, Lucknow.
Who is the right fit for this Business Development Manager job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 1-5 years of experience is the right fit for this Business Development Manager job.
What makes this Business Development Manager job a good opportunity?
Ans : This Business Development Manager job is a good opportunity as it offers a salary between ₹30,000-₹40,000 per month. This is a Full Time job and has 2 openings.