Business Development Manager

25,000 - 35,000 /month

Otb Retail Private Limited

Sector 13 Vasundhara, Ghaziabad

1 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi

Graduate and above

Females Only

6 days working | Flexible Shift

Job Description

We are looking for a Business Development Manager to join our team at Otb Retail Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹25,000 - ₹35,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Business Development Manager job

What skills and experience do you need for this Business Development Manager job?
Ans : To apply for this Business Development Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-7 years of experience.
What salary is offered for this Business Development Manager job?
Ans : The salary for this Business Development Manager job ranges between ₹25,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Business Development Manager job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 13 Vasundhara, Ghaziabad.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-7 years of experience can apply for this Business Development Manager job. Only female candidates can apply.
What does the role of Business Development Manager involve?
Ans : As a Business Development Manager, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Business Development Manager job is located in Sector 13 Vasundhara, Ghaziabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-7 years of experience is ideal for this Business Development Manager job.
Why should you apply for this Business Development Manager job?
Ans : This Business Development Manager job offers a salary between ₹25,000-₹35,000 per month. This is a Full Time opportunity and has 1 openings available.