We are looking for a Business Development Manager to join our team at Metro Electronics World. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹25,000 - ₹30,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 4 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 4 - 6+ years Experience.
More about this Business Development Manager job
Who is eligible to apply for this Business Development Manager job at Metro Electronics World?
Ans : Candidates should have a Graduate and above qualification for this Business Development Manager job offered by Metro Electronics World.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹30,000 per month in this Business Development Manager position.
What shift and timings does this job follow?
Ans : This Business Development Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in MG Road, Gurgaon.
How many vacancies are there for this Business Development Manager job?
Ans : There is 1 vacancy for this Business Development Manager role.
Is this job open for all genders?
Ans : Yes, this Business Development Manager job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Business Development Manager position is MG Road, Gurgaon.
What makes this Business Development Manager job a good opportunity?
Ans : This Business Development Manager job is a good opportunity as it offers a salary between ₹25,000-₹30,000 per month. This is a Full Time job and has 1 openings.