Customer Support Business Development Manager

25,000 - 30,000 /month

Creative Hr Solution

Kirti Nagar, Delhi

1 - 3 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Industry Type: Health/ Term Insurance

12th Pass and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Business Development Manager to join our team at Creative Hr Solution. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Health/ Term Insurance. The role offers ₹ 25,000 - ₹ 30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Business Development Manager job

What are the eligibility criteria for this Customer Support Business Development Manager job?
Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience for this Customer Support Business Development Manager job offered by Creative Hr Solution in Kirti Nagar, Delhi.
What salary is offered for this Customer Support Business Development Manager job?
Ans : The salary for this Customer Support Business Development Manager job ranges between ₹25,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Business Development Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kirti Nagar, Delhi.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-3 years of experience can apply for this Customer Support Business Development Manager job. Only male candidates can apply.
Where is this job located?
Ans : This Customer Support Business Development Manager job is located in Kirti Nagar, Delhi.
Why should you apply for this Customer Support Business Development Manager job?
Ans : This Customer Support Business Development Manager job offers a salary between ₹25,000-₹30,000 per month. This is a Full Time opportunity and has 2 openings available.