We are looking for a Business Development Manager to join our team . The role offers ₹30,000 - ₹55,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Post Graduate and 1 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.
More about this Customer Support Business Development Manager job
What qualifications and experience are required for this Customer Support Business Development Manager position?
Ans : Candidates should have a Post Graduate and above qualification with 1-3 years of experience and skills like Computer Knowledge, Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Business Development Manager job ranges between ₹30,000-₹55,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Business Development Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sarita Vihar, Delhi.
How many vacancies are there for this Customer Support Business Development Manager job?
Ans : There are 5 vacancies for this Customer Support Business Development Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Post Graduate and above qualification and 1-3 years of experience are eligible to apply for this Customer Support Business Development Manager role. Only male candidates are eligible.
What are the key responsibilities of this Customer Support Business Development Manager job?
Ans : As a Customer Support Business Development Manager, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Business Development Manager position is Sarita Vihar, Delhi.
Who is the right fit for this Customer Support Business Development Manager job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-3 years of experience is the right fit for this Customer Support Business Development Manager job.
What makes this Customer Support Business Development Manager job a good opportunity?
Ans : This Customer Support Business Development Manager job is a good opportunity as it offers a salary between ₹30,000-₹55,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details
Incentives
Yes
No. Of Working Days
6
Benefits
PF
Skills Required
Computer Knowledge, Domestic Calling, LINKEDIN AND DIGITAL MARKITING