A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
12,000 - 23,000 /month*
View Holiday Trip Private Limited
Sector 4 Rohini, Delhi
₹5,000 incentives included
0 - 2 years Experience in Customer Support / TeleCaller
Full Time
ONLY FEMALE CANDIDATES
We are looking for a Business Development Executive to join our team View Holiday Trip Pvt Ltd. The role offers up to 21k and involves managing customer calls, delivering outstanding customer service related to Tour and Travel Industry. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
Good Communication is must required
The minimum qualification for this role is 12th Pass and Minimum 06 months Experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 Working Days week during the Day shift.
