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Customer Support Business Development Executive

salary 25,000 - 30,000 /month
company-logo
job companySurabhi Sales
job location Sachin, Surat
job experience2 - 5 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: B2B Sales
sales
Languages: Hindi, Gujarati
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Bike, PAN Card, Aadhar Card, 2-Wheeler Driving Licence
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Job Description

We are looking for a Business Development Executive to join our team at Surabhi Sales. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹ 25,000 - ₹ 30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Customer Support Business Development Executive job

  1. What skills and experience do you need for this Customer Support Business Development Executive job?
    Ans : To apply for this Customer Support Business Development Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 2-5 years of experience.
  2. What salary is offered for this Customer Support Business Development Executive job?
    Ans : The salary for this Customer Support Business Development Executive job ranges between ₹25,000-₹30,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Business Development Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sachin, Surat.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Business Development Executive job is open for both male and female candidates.
  7. What does the role of Customer Support Business Development Executive involve?
    Ans : As a Customer Support Business Development Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Business Development Executive job is located in Sachin, Surat.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 2-5 years of experience is ideal for this Customer Support Business Development Executive job.
  10. Why should you apply for this Customer Support Business Development Executive job?
    Ans : This Customer Support Business Development Executive job offers a salary between ₹25,000-₹30,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process, MARKETING KNOWLEDGE, CUSTOMER HANDLING, COMMUNICATION SKILLS

Shift

Day

Contract Job

No

Salary

₹ 25000 - ₹ 30000

Regional Languages

Hindi, Gujarati

Contact Person

NILANCHAL BEHERA

Interview Address

Surat, Sachin, Surat
Posted 10+ days ago

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Job Hai > Jobs in Surat > Customer Support / TeleCaller Jobs in Surat > Business Development Executive