Key Responsibilities
Act as the primary point of contact for customers regardin
Coordinate with internal departments (sales, production, a ensure timely delivery and customer satisfaction.
Maintain accurate records of client communications, order
Prepare and share order status reports, quotations, and di
Handle customer complaints or queries efficiently and esc
Support sales and marketing teams in maintaining long-te
Ensure smooth flow of communication between the factor
Required Skills & Qualifications
Bachelor's degree in any discipline (Commerce or Busines
1-3 years of experience in customer service, coordination in manufacturing or industrial sectors).
Excellent communication and interpersonal skills.
Proficient in MS Office (Excel, Word, and Outlook).
Strong attention to detail and ability to multitask.
Fluency in English, Kannada, and Hindi preferred