Business Development Executive

13,000 - 18,000 /month*

Icici Bank

Thillai Nagar, Trichy

₹2,000 incentives included

0 - 3 years Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Job Highlights

Industry Type: Banking

Graduate and above

Males Only

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Bike

Job Description

We are looking for a Business Development Executive to join our team at ICICI BANK. The role offers ₹13,000 - ₹18,000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Business Development Executive job

Can freshers or experienced candidates apply for this Business Development Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this Business Development Executive role.
What is the salary and job type for this role?
Ans : The salary for this Business Development Executive job ranges between ₹13,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Business Development Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thillai Nagar, Trichy.
How many vacancies are there for this Business Development Executive job?
Ans : There are 50 vacancies for this Business Development Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-3 years of experience are eligible to apply for this Business Development Executive role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Business Development Executive position is Thillai Nagar, Trichy.
What makes this Business Development Executive job a good opportunity?
Ans : This Business Development Executive job is a good opportunity as it offers a salary between ₹13,000-₹18,000 per month. This is a Full Time job and has 50 openings.