We are looking for a Business Development Executive to join our team at ICICI BANK. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹13,000 - ₹16,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Business Development Executive job
Can freshers or experienced candidates apply for this Business Development Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Business Development Executive role.
What salary is offered for this Business Development Executive job?
Ans : The salary for this Business Development Executive job ranges between ₹13,000-₹16,000 per month.
What shift and timings does this job follow?
Ans : This Business Development Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nungambakkam, Chennai.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Business Development Executive job. Only male candidates can apply.
What does the role of Business Development Executive involve?
Ans : As a Business Development Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Business Development Executive job is located in Nungambakkam, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 0-1 years of experience is ideal for this Business Development Executive job.
Why should you apply for this Business Development Executive job?
Ans : This Business Development Executive job offers a salary between ₹13,000-₹16,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Benefits
Insurance, PF, Medical Benefits
Skills Required
Computer Knowledge
Shift
Day
Contract Job
No
Salary
₹ 13000 - ₹ 16000
English Proficiency
Yes
Contact Person
Suraj
Interview Address
5th floor, No. 154, Rajendra Towers| Jawaharlal Nehru Road | Arumbakkam | Chennai - 600106, Arumbakkam, Chennai