Business Development Executive

15,000 - 25,000 /month

Ibex Learning Group

Sector 31 Faridabad, Faridabad

0 - 2 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance, Medical Benefits

Job Description

We are looking for a Business Development Executive to join our team at Ibex Learning Group. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to staffing. The role offers ₹15,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Post Graduate and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Business Development Executive job

What skills and experience do you need for this Business Development Executive job?
Ans : To apply for this Business Development Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this Business Development Executive position.
What shift and timings does this job follow?
Ans : This Business Development Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 31 Faridabad, Faridabad.
How many vacancies are there for this Business Development Executive job?
Ans : There is 1 vacancy for this Business Development Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-2 years of experience are eligible to apply for this Business Development Executive role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Business Development Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Business Development Executive position is Sector 31 Faridabad, Faridabad.
Who is the right fit for this Business Development Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-2 years of experience is the right fit for this Business Development Executive job.
What makes this Business Development Executive job a good opportunity?
Ans : This Business Development Executive job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 1 openings.