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Customer Support Business Development Executive

salary 25,000 - 35,000 /month
company-logo
job companyDpr Recruitment Services
job location Bulandshahr Road Industrial Area, Ghaziabad
job experience1 - 6+ years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: B2B Sales
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Business Development Executive to join our team at Dpr Recruitment Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹25,000 - ₹35,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 1 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Business Development Executive job

  1. What skills and experience do you need for this Customer Support Business Development Executive job?
    Ans : To apply for this Customer Support Business Development Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience.
  2. What salary is offered for this Customer Support Business Development Executive job?
    Ans : The salary for this Customer Support Business Development Executive job ranges between ₹25,000-₹35,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Business Development Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Bulandshahr Road Industrial Area, Ghaziabad.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Graduate and above qualification with 1-7 years of experience can apply for this Customer Support Business Development Executive job. Only female candidates can apply.
  7. What does the role of Customer Support Business Development Executive involve?
    Ans : As a Customer Support Business Development Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Business Development Executive job is located in Bulandshahr Road Industrial Area, Ghaziabad.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience is ideal for this Customer Support Business Development Executive job.
  10. Why should you apply for this Customer Support Business Development Executive job?
    Ans : This Customer Support Business Development Executive job offers a salary between ₹25,000-₹35,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 25000 - ₹ 35000

English Proficiency

Yes

Contact Person

Deepak

Interview Address

Bulandshahr Road Industrial Area, Bulandshahr Road Industrial Area, Ghaziabad
Posted 10+ days ago

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Job Hai > Jobs in Ghaziabad > Customer Support / TeleCaller Jobs in Ghaziabad > Business Development Executive