We are looking for a Business Development Executive to join our team at Digi Competitive Educational Test Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹12500 - ₹35500 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 10th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.
More about this Business Development Executive job
What skills and experience do you need for this Business Development Executive job?
Ans : To apply for this Business Development Executive job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Business Development Executive job ranges between ₹12,500-₹35,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Business Development Executive job follows a Day shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Business Development Executive job?
Ans : There are 10 vacancies for this Business Development Executive role.
Is this job open for all genders?
Ans : Yes, this Business Development Executive job is open for both male and female candidates.
What are the key responsibilities of this Business Development Executive job?
Ans : As a Business Development Executive, key responsibilities include skills like Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Business Development Executive position is Buddhi Vihar, Moradabad.
Who is the right fit for this Business Development Executive job?
Ans : A candidate having skills like Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-3 years of experience is the right fit for this Business Development Executive job.
What makes this Business Development Executive job a good opportunity?
Ans : This Business Development Executive job is a good opportunity as it offers a salary between ₹12,500-₹35,500 per month. This is a Full Time job and has 10 openings.