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Customer Support Business Development Executive

salary 15,000 - 70,000 /month*
company-logo
job companyDefendease Legal Finance Advisors Llp
job location Laxmi Nagar, Delhi
incentive₹25,000 incentives included
job experience6 - 24 months Experience in Customer Support / TeleCaller
10 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: B2C Sales
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Business Development Executive to join our team at Defendease Legal Finance Advisors Llp. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹15,000 - ₹70,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 6 months - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Business Development Executive job

  1. What are the eligibility criteria for this Customer Support Business Development Executive job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Computer Knowledge, Domestic Calling for this Customer Support Business Development Executive job offered by Defendease Legal Finance Advisors Llp in Laxmi Nagar, Delhi.
  2. What salary is offered for this Customer Support Business Development Executive job?
    Ans : The salary for this Customer Support Business Development Executive job ranges between ₹15,000-₹70,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Business Development Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Laxmi Nagar, Delhi.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Business Development Executive job is open for both male and female candidates.
  7. What does the role of Customer Support Business Development Executive involve?
    Ans : As a Customer Support Business Development Executive, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Business Development Executive job is located in Laxmi Nagar, Delhi.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-2 years of experience is ideal for this Customer Support Business Development Executive job.
  10. Why should you apply for this Customer Support Business Development Executive job?
    Ans : This Customer Support Business Development Executive job offers a salary between ₹15,000-₹70,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 70000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Arun Kumar

Interview Address

S-524, 2ND FLOOR, Laxmi Nagar, Delhi
Posted 8 hours ago

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