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Customer Support Business Development Executive

salary 13,000 - 21,000 /month*
company-logo
job companyDaksha Lighting
job location Kirti Nagar, Delhi
incentive₹5,000 incentives included
job experience1 - 2 years Experience in Customer Support / TeleCaller
2 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Industry Type: B2C Sales
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Business Development Executive to join our team at Daksha Lighting. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹13,000 - ₹21,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Business Development Executive job

  1. What qualifications and experience are required for this Customer Support Business Development Executive position?
    Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Business Development Executive job ranges between ₹13,000-₹21,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Business Development Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kirti Nagar, Delhi.
  5. How many vacancies are there for this Customer Support Business Development Executive job?
    Ans : There are 2 vacancies for this Customer Support Business Development Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 1-2 years of experience are eligible to apply for this Customer Support Business Development Executive role. Only female candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Business Development Executive position is Kirti Nagar, Delhi.
  8. What makes this Customer Support Business Development Executive job a good opportunity?
    Ans : This Customer Support Business Development Executive job is a good opportunity as it offers a salary between ₹13,000-₹21,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 21000

English Proficiency

Yes

Contact Person

Ashish Yadav

Interview Address

C15/6 Mansarover Garden Near Mayapuri Metro, Kirti Nagar, Delhi
Posted a day ago
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